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        Careers at Alexa


        Join Our Dynamic Team

        Alexa Internet is a growing and dynamic company, staffed by some of the smartest people in the industry. If you are interested in working in a challenging, fast-paced and customer-centric environment, come join our team!

        Alexa has been gathering, analyzing, and reporting on internet data for more than two decades. As a wholly-owned subsidiary of Amazon.com, a career at Alexa presents an extraordinary combination: the fun and challenge of a fast-paced, startup-like culture, balanced by the stability and rewards of working for an established corporation. Plus, we are located in the heart of downtown San Francisco.

        Alexa Internet participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).

        Alexa is an Equal Opportunity Employer. Candidates with criminal histories will be considered in a manner consistent with all federal, state and local laws.

        Are you looking for careers with Amazon’s Alexa Voice Service, which powers products like Amazon Echo, Echo Dot, Fire TV, and many third-party products? If you are interested in careers with this team — which is separate from Alexa.com — please visit amazon.jobs/alexa.

        Senior Software Development Engineer

        Alexa.com, a subsidiary of Amazon.com, works at the cutting edge of behavioral analytics on a global scale. We serve millions of users worldwide and are building the next generation of marketing analytics services. Our mission: to be the most invaluable and trusted source of ground-breaking insights into digital behavior that customers use to win their audience and accelerate growth.

        We are a growing and dynamic company staffed by some of the smartest people in the industry. We are seeking an experienced developer to join our front end and middleware engineering team – the team that owns our customer-facing applications. As a senior engineer, you will solve technical challenges in distributed systems, web applications, scalability, security, and more. As a technical leader, you will provide architectural and other technical guidance, interface with internal and external stakeholders as a technical contact, and help drive the schedule and deliverables for ongoing projects. You will collaborate on our technical vision with other senior members of the team and provide mentorship to junior members of the team.

        The team is small, seasoned, effective, and friendly. The environment is challenging, fast-paced, and customer-centric. You will be rewarded with increasing degrees of ownership, autonomy, and compensation (signing bonus + Amazon.com stock grants). As an employee of an Amazon.com, the door will be open to Amazon's vast array of resources and opportunities, including massive career growth potential.

        • Degree in Computer Science or related technical field and 7+ years of related work experience
        • Expertise in designing, building, and operating large-scale distributed systems
        • A track record as a technical lead who actively drives best practices for the full software development life cycle: code reviews, source control, build processes, testing, and operations
        • Fluency with Node.js
        • A basic understanding of Alexa.com, its products, and its target customer
        • MBA
        • Experience with Git, with Agile/Scrum, and with Continuous Deployment
        • Experience with server-side and client-side front end technologies and frameworks, e.g. PHP, HTML5, CSS3, Bootstrap, MVC
        • Experience with at least one of C, C++, Java, Scala
        • Experience with AWS technologies such as Lambda, API Gateway, DynamoDb, S3, Kinesis, CloudFormation, SNS, SQS
        • Expertise with relational and noSQL data stores at scale
        • Facility with disparate technologies, from front end user interfaces through back end systems – and all points in between
        Apply Now

        Senior Product Line Manager

        Alexa.com is a subsidiary of Amazon.com serving millions of users worldwide and building the next generation of big data audience analytics services. Our mission is to be most invaluable and trusted source of ground-breaking insights into digital behavior that customers use to discover, attract and engage their audience.

        This is an opportunity for an experienced product manager to apply big data and cutting-edge data science techniques to deliver the highest quality analytics services for a growing market. Success in the role will be rewarded with increasing degrees of ownership, autonomy and compensation (signing bonus + Amazon.com RSU grants). For a top-performing employee, the door will be opened to the vast array of endeavors within Amazon.com with massive career growth potential.

        For the role of Senior Product Line Manager, we are looking for business leaders who can capitalize on deep customer understanding to create groundbreaking services that turn our customers into heroes. We’re looking for an entrepreneurial leader who know how to build the pillars of a business from the ground up and advocates who can’t stop talking about the customer. Ideal candidates will be comfortable working in a startup-sized organization while maintaining a “think big” perspective fit for a subsidiary of Amazon.com. For more information, visit www.itaoe.tw.

        • Define Product Line Vision
        • Customer Value Chain and Gap Analysis
        • Product Portfolio P&L Management
        • New Product Innovation and Planning
        • Continuous Customer Engagement
        • 7+ years of experience in product management with increasing responsibility, including experience in SaaS product management
        • Track record of market success with demonstrable and measurable results
        • Passionate self-starter, decisive and applies teamwork to move with speed to implement ideas
        • Demonstrated ability to understand and discuss technical concepts, tradeoffs and opportunistic new ideas with technical and non-technical employees
        • Adept at defining an entire customer experience, segmenting it into achievable stages of effort, driving a sequence of releases the while delivering increasing levels of value along the way
        • Knows how to learn while building for continuous product improvement
        • Knows how to make the call and drive decisions when all the data isn’t there
        • Understand relevant digital media trends and their influence on user behaviors
        • Comfortable presenting in front of executive audiences
        • Excellent oral and written communication skills
        • University degree required ideally in a technical or analytical discipline
        • MBA
        • Certified Agile training
        • Membership in relevant professional societies; regular attendee of relevant professional seminars and conferences.
        • Experience in digital marketing management with increasing responsibility, including experience in search engine optimization (SEO), search engine marketing (SEM), content marketing or content automation
        Apply Now

        Lead UX Designer

        Alexa.com is a subsidiary of Amazon.com serving millions of users worldwide and building the next generation of marketing analytics services. Our mission is to be most invaluable and trusted source of ground-breaking insights into digital behavior that customers use to win their audience and accelerate growth. For more information, visit www.itaoe.tw.

        This is an opportunity for an experienced designer to succeed in a role that will reward them with increasing degrees of ownership, autonomy and compensation (signing bonus + Amazon.com stock grants). For a top-performing employee, the door will be opened to the vast array of endeavors within Amazon.com with massive career growth potential.

        For the role of Lead UX Designer, you will be tasked to utilize a broad set of design skills to take projects from concept to end-of-life. We are looking for talented individuals who are obsessed with customers, innately curious and possess a natural inclination to lead design efforts. Qualified candidates will be highly effective at combining intuitive interfaces with compelling visualization of data that will help us tell an actionable story to our customers. For the designer who is ready to apply themselves beyond the confines of an individual contributor role, the opportunity exists to own large segments of the service portfolio and set new standards of quality in customer experience.

        • Owns and leads the design process from product thinking, to flows, to wireframes, to prototypes, to user testing, etc.
        • Is a core contributor to product discovery process, assists in validating product ideas
        • Creates necessary design assets to specify requirements to the development team
        • Effectively designs interactions within the product, ranging from small feature iterations to larger, complex, greenfield experiences
        • Supports their assigned product development team on achievement of agile sprint goals, working closely with Product Managers and Scrum Masters to prepare designs for development
        • Applies an understanding of user analytics and KPIs to monitor the product’s performance and guide product evolution
        • Performs user research and customer discovery, such as interviews, observation sessions, and user tests, etc., synthesizes and shares their research to stakeholders
        • Communicates reliably product design concepts and supporting information to product stakeholders
        • Collaborates and critiques with fellow designers to ensure that the very best work possible is being released into the market
        • Formal study of user experience design
        • 2-6 years of experience in interaction design and visual design for software or web applications
        • Is considered an expert in at least one core UX discipline, e.g., user interface, interaction design, information architecture or visual design
        • Has acted as a leading contributor to design projects: establishing the vision, adhering to a design process, brainstorming and managing execution
        • Experience designing x data visualizations
        • Has a strong portfolio that showcases successful design efforts in a case study format: contains clear articulation of the business objectives, customer problems, design challenges and the path to a successful design that was measured by quantifiable results
        • Thinks about the full context of the user experience including business challenges and technological capabilities
        • Proficient using tools for pre-visualization, prototyping and spec creation (eg. Sketch, Invision, Adobe Creative Suite or similar)
        • Has experience designing for value propositions fueled by big data, creating U/I that serves large sets of data and designing visualizations of the data that reveal meaningful insights
        • Has experience successfully executing in environments that focused on conversion, renewal and subscription
        • (SaaS)Experience managing direct reports
        • Prior experience working with Agile software development process
        • Writes HTML and CSS
        • Experience using web analytics tools and services, exposure or familiarity with digital marketing and content marketing workflows
        Apply Now

        Senior Data Engineer

        If you are excited about solving challenging technical problems in the big data space, Alexa.com offers an exceptional opportunity to work at the cutting edge of behavioral analytics on a global scale. We are seeking a smart, self-directed Senior Data Engineer to help us build the next generation of digital insights and audience analysis technology. As part of our team, you will design and develop robust, scalable, cloud-based applications for collecting and analyzing large data sets and create new web analytics and other data-derived services to be used by millions of digital marketers, web publishers, and researchers worldwide.

        Alexa.com, a wholly owned subsidiary of Amazon.com, is a globally recognized leader in web analytics, audience and digital behavioral analytics, and competitive intelligence. We have been gathering and analyzing data from online sources for over 20 years, with terabytes of archived crawl data, a data-contributing panel of millions of users in countries around the world, and millions of unique website visitors each month. This position provides the qualified candidate with an opportunity to join our smart, motivated team and to directly impact our business.

        • Design and develop robust and secure distributed processing solutions in our cloud (AWS) environment
        • Evaluate and implement massive, scalable data storage and retrieval solutions
        • Optimize automated processes for performance and fault tolerance
        • Optimize support for ad-hoc analysis across various data sources
        • Provide operational support for critical systems
        • Collaborate with fellow technologists and contribute meaningfully in areas such as data sciences and data security
        • Sharp as a tack, with strong knowledge of advanced algorithms, data structures, and software engineering best practices
        • Expert knowledge of at least one compiled language such as C/C++ or Scala and a scripting language such as Python
        • Degree in Computer Science, Physics, Electrical Engineering, Statistics, or Mathematics, and 7+ years of related work experience
        • Experience with technologies such as Spark and Elastic Map Reduce
        • Proficiency with relational databases and Unix
        • Machine learning and statistical proficiency
        • Experience configuring and optimizing GPU-enabled hardware
        • Experience with Internet data sets and web analytics
        • Experience designing and implementing ETL solutions
        • A track record of thought leadership & process improvement
        Apply Now

        Demand Generation Manager

        Alexa.com is the trusted source of insights that marketers use to win their audience and accelerate growth. Our customers are digital marketers in small and midsize businesses, challenged with increasing their brand's share of voice. Alexa.com provides them with the rich competitor and audience insights needed to help them better understand their audience, discover opportunities for growth, and manage the day-to-day workflows of planning, creating, optimizing, promoting, and measuring the effectiveness of their content marketing.

        We are looking for a creative, analytical, data-driven, results-oriented Demand Generation Manager to own SEO, SEM, and paid marketing efforts to drive awareness and new customer acquisition for Alexa.com. You will also contribute to social, content, email, and influencer marketing programs. As a member of our small team, you'll have an opportunity to have direct and measurable impact on the growth of our business.

        The ideal candidate will have a proven track record of successfully marketing and growing user bases for B2B SaaS companies. You will be able to share examples of your best work and clearly communicate the business objectives that drove your decision-making process and the quantifiable results that were achieved.

        • Deeply understand the customer and strategize demand generation tactics that will reach them, resonate with them, and influence them to convert
        • Plan and execute integrated campaigns to drive awareness, traffic, and customer acquisition
        • Set and execute an SEO strategy to drive highly qualified organic traffic
        • Manage our paid channels (including search, display, social, events, etc) to cost effectively reach our target customer and fill our funnel with leads
        • Find, plan, and coordinate paid event sponsorships
        • Develop, build, and optimize our email automation and nurturing programs to move prospects through to conversion
        • Create content to support demand gen activities, including landing pages, webinars, blog posts, product demos, videos, etc.
        • Evangelize our product by representing us in online communities, social media, industry events, webinars, speaking engagements, etc.
        • Report on KPIs for all your efforts
        • At least 5 years of experience in a demand generation role at a B2B software company
        • At least 3 years of experience in SEO, SEM and paid with a track record of driving results
        • Experience managing advertising budgets
        • Demonstrated ability to create content and email automation programs that resonate with a specific audience
        • Bachelor's degree required
        • Self-starter. You know what to do, get your hands dirty, dive into the details, and get it done.
        • Very analytical. You can navigate through data and analytics with ease, asking the right questions, and unearthing the answers that will guide us to new opportunities.
        • Tenacious. You drive projects to completion, despite hurdles, dependencies, uncertainties, or a lack of resources.
        • Outstanding communication and presentation skills, both written and spoken.
        • Keen attention to detail and an eye for quality
        • Excellent teamwork and interpersonal skills
        • MBA a plus
        Apply Now
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